Home » SCN Hospitality Blog

Inspiration for innovative employees

Why good employees leave your organization (and how to stop them!)

I’ve been thinking a lot about what makes a successful organization when I came across this article on LinkedIn.  In the post, Vartika Kashyap describes a few key reasons why good employees leave organizations and I can’t disagree with any of them.  Between unnecessary rules, not recognizing contributions, promoting the wrong people, and neglecting their personal growth, …

Read more

Union Square Cafe

Danny Meyer and the Science of “Enlightened Hospitality” in Action

This past weekend, I had the privilege of traveling to New York City to see what has now become one of my favorite musicals (Hamilton, that is) and spending some quality time with my father.  It was some sorely needed R&R and I thoroughly enjoyed Hamilton in a way one can’t really appreciate until one …

Read more

Reflections, Soldiering On

Everyone loves to reflect on the past.  I am no different.  When New Year’s Eve rolls around, we all think about the past: the good and the bad, the failures and the successes, and then we look forward.  We look forward to a new year with the similar good and similar bad, with challenges and opportunities that are only different because they are fresh …

Read more

Kindness means Business

The Business of Being Kind

Like most everyone, I’ve received a lot of advice over the years, coming from a variety of sources and spanning the spectrum between incredibly useful and incredibly useless.  Furthermore, and not to get too technical here, but all the advice I’ve received lines up on a bell-shaped curve, which is slightly skewed toward the “bad” …

Read more

Adding Hospitality to Your Own Life

At the current moment, I’m not feeling my emotional best.  When I’m down, however, it helps to retreat to the comfort of something I am passionate about and for me that passion is hospitality.  Even though I’m sad, hospitality is a way of living that can make me feel better.  By treating other people with respect, with …

Read more

Alexander Hamilton: The Perfect Mentor?

Like most people infatuated with musical theater, I cannot seem to get enough of Alexander Hamilton as of late.  The smash-hit musical “Hamilton” seems to be the cause, especially as I listen to the cast album on repeat during work.  Everything about the musical is inspiring: the story, the music, the inconceivably clever raps, and …

Read more

Entering a New Role, Taking that First Step

“I shouldn’t be nervous at all.  I’ve done this half a dozen times”, I say to myself as I enter Two Chatham Center, home to the Pittsburgh based AccessData, a Broadridge company.  I made my way into the office, where I greeted my fellow interns and my supervisor with a bright smile on my face …

Read more